Contact TrackWise

TrackWise is a small, independent, ad-supported site — there is no support team standing by, but a real person reads what comes in to support@feetfeat.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the track size estimator, stride/speed calculator, track aging guide, scat identifier, plaster cast calculator, or trail camera spacing calculator— and what you entered); a species or tool you wish existed on the site; an out-of-date fact, misidentified species, or broken link in the field journal, learn section, or the Trackways Museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If a question is really about identifying a specific animal for a safety concern, a property issue, or a scientific survey, a local wildlife agency, extension office, or qualified naturalist will have a more authoritative answer than this site can give; TrackWise’s tools produce general estimates, not certain identifications, and the site isn’t affiliated with any wildlife agency or research institution.

Before writing in about a tool result, it can help to double-check the measurements you entered — track length and width, stride length, scat diameter, or substrate are the most common source of a surprising answer. If it still looks wrong after that, that’s exactly the kind of message worth sending.